McConnells Bodyshop Awarded Toyota TSM Standard of Excellence

Paul Murray, Aftersales Director of Toyota Ireland, recently presented our Bodyshop team with an award for achievement of the Body & Paint TSM (Toyota Service Management) Standard for excellance in customer service. This award recognises the high standards in workmanship and customer service that our company always aspires to.

Kodawari

 

Kodawari is a guarantee of superior level of service, repair quality and convenience that we aim to deliver to every customer. The award recognises that we have achieved European quality standards in:

  • complying with regulatory requirements and Toyota Standards
  • delivering the highest level of repair quality to ensure vehicles are repaired to pre-accident condition
  • embracing Toyota Way Principles of Continuous Inprovement and Respect for People