Kodawari is a guarantee of superior level of service, repair quality and convenience that we aim to deliver to every customer. The award recognises that we have achieved European quality standards in:
Following on from online assessments carried out during October, 5 technicians were selected and offered the opportunity to take part in the 2017 Toyota Skills Contest.
The contestants rotated between 5 test areas in turn. At each area was a Toyota Ireland technician who played the part of the "customer" and could be quizzed by the contestant about the car's "problem" and the circumstances under which it arose.
The contestant was judged by his methodology and his use of diagnostic equipment in solving or attempting to solve the various problems encountered. In particular the strict 40-minute time limit was designed to put each participant under pressure.
Some of the cars displayed faults which had been cleverly (even deviously) set up by the examiner to challenge the competitors to the full.
At the subsequent prize-giving ceremony Paul Murray, After-Sales Director of Toyota Ireland paid tribute to the skill and dedication of all 5 finalists and acknowledged that they had all put in a serious amount of study time to reach this level.