Toyota

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McConnells Bodyshop Awarded Toyota TSM Standard of Excellence

Paul Murray, Aftersales Director of Toyota Ireland, recently presented our Bodyshop team with an award for achievement of the Body & Paint TSM (Toyota Service Management) Standard for excellance in customer service. This award recognises the high standards in workmanship and customer service that our company always aspires to.

Kodawari

 

Kodawari is a guarantee of superior level of service, repair quality and convenience that we aim to deliver to every customer. The award recognises that we have achieved European quality standards in:

  • complying with regulatory requirements and Toyota Standards
  • delivering the highest level of repair quality to ensure vehicles are repaired to pre-accident condition
  • embracing Toyota Way Principles of Continuous Inprovement and Respect for People

Toyota Skills Contest Winner 2017

Stephen McConnell national overall winner at Toyota Ireland's Skills Contest
We are delighted to announce that our Diagnostic Technician Stephen McConnell was winner of the Toyota Ireland Skills Contest for 2017. The contest took place in Toyota Ireland's ASLEC Centre in Dublin on Friday the 4th of November, and saw top technicians from across the country test themselves against a series of mechanical and electrical faults.

Contest Format

Following on from online assessments carried out during October, 5 technicians were selected and offered the opportunity to take part in the 2017 Toyota Skills Contest.
The contestants rotated between 5 test areas in turn. At each area was a Toyota Ireland technician who played the part of the "customer" and could be quizzed by the contestant about the car's "problem" and the circumstances under which it arose.
The contestant was judged by his methodology and his use of diagnostic equipment in solving or attempting to solve the various problems encountered. In particular the strict 40-minute time limit was designed to put each participant under pressure.
Some of the cars displayed faults which had been cleverly (even deviously) set up by the examiner to challenge the competitors to the full.
At the subsequent prize-giving ceremony Paul Murray, After-Sales Director of Toyota Ireland paid tribute to the skill and dedication of all 5 finalists and acknowledged that they had all put in a serious amount of study time to reach this level.

 

Contest Format

Hybrid Brand Ambassador

Recently appointed Brand Ambassador Noel Connors collecting his new Auris Hybrid
Waterford Senior Hurler and All Star Noel Connors recently collected a new Auris Hybrid Luna, Noel will be driving the Auris Hybrid as our Hybrid Brand Ambassador for 2016. We are delighted Noel agreed to come on board with us as a brand ambassador and we wish him and the team all the best this year. We hope he will enjoy driving a Hybrid and we look forward to working with him during the year, Noel has some exciting ideas for ways he can use his time as brand ambassador and we will be announcing details in the near future.